Turn Every Guest Into a Complete Success Story
The only restaurant platform that unifies WiFi, POS, websites, reservations, reviews, and online ordering guest data into conversational guest intelligence that grows revenue 24/7.
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Guest Intelligence
Discover guest behavior such as first-time guests, dwell times, recency, frequency, spend, sentiment, and likelihood to churn.
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Guest Demographics
Learn your guests genders, birth dates, anniversaries, postal codes, and income distribution.
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Singe Guest View
Stop seeing your best guests as strangers—unified guest profiles turn data into revenue.
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Easy Guest Segmentation
Identify profitable audiences—target super guests, new guests, and win back at-risk customers effortlessly.
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The Loyalty Gap
70% of guests never return—identify why they leave and turn them into regulars.
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Track Campaign Results
Track results down to guests walking back into your locations, reviews made, and actual transactions.
RESTAURANT CUSTOMER DATA PLATFORM
FROM BLOOM INTELLIGENCE
Detailed Guest Data from Multiple Sources
Build your database faster with clean, normalized guest data.
Bloom Intelligence collects and aggregates guest data into one platform for easy analysis and segmentation. Aggregate data from reservation and online ordering platforms, guest WiFi logins, website forms, mobile apps, social media, POS systems, and more to provide a single customer view of your guests.
Bloom cleans and verifies all data, giving you a reliable and comprehensive database for segmentation and marketing campaigns.
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Collect Guest Data and Segment Them Into Targeted Lists
Target specific groups of like guests for better engagement and higher lifetime values.
Bloom Intelligence collects, processes, and analyzes large volumes of guest data from multiple sources, such as WiFi logins, point-of-sale systems, mobile apps, online reviews, online ordering platforms, and more. Quickly identify guest patterns and trends, creating meaningful customer segments or buyer personas based on demographics, behavior, and engagement.
These insights enable restaurants to develop highly targeted and personalized marketing strategies, resulting in improved guest experience, increased loyalty, and higher sales. You’ll streamline customer segmentation and turn it into a strategic asset that drives business growth and competitive advantage.
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Save Time with Targeted, Automated Marketing Campaigns
Leverage Bloom’s automated marketing capabilities to save time and improve your guest experience.
Enhance your guest experience, increase retention rates, and drive revenue growth automatically! Maximize your marketing campaigns’ success with minimal effort. Just set up your campaigns, assign them to your customer lists, and Bloom will work for you.
Our innovative restaurant marketing automation system allows you to easily trigger marketing based on guest behavior, monitor campaign reports, test, and optimize as needed over time. Spend less time analyzing data and more time growing your business with our powerful automation tools.
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Real-Time Reporting Around All Marketing Campaigns
Bloom will give you the exact data you need to test and optimize your automated marketing campaigns.
Our advanced marketing automation platform offers detailed reporting features that give you valuable, real-time insights into the effectiveness of your marketing campaigns.
Our reporting features provide you with real-time data and analytics on everything from guest behavior and preferences to campaign performance metrics. With this information, you can make data-driven decisions to optimize your marketing campaigns, boost customer engagement, and drive more sales.
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Stop Chasing Ghosts in Your Guest Data
Your best customers are visiting multiple touchpoints—WiFi, online ordering, reservations, reviews—but you're seeing them as strangers every time. While you're manually piecing together fragments from different systems, your competitors with unified guest profiles are already targeting high-value segments and recovering at-risk guests before they churn. A Customer Data Platform doesn't just organize your data—it transforms every anonymous interaction into predictable revenue. When Sarah orders delivery Tuesday, reserves for Friday, and leaves a review Sunday, you see one $2,400 annual value guest worth protecting, not three random data points worth ignoring. The bottom line: Restaurants with unified guest intelligence see 23% higher customer lifetime value and 15% lower churn because they know who to target, when to act, and which guests actually drive profit. Your competition isn't just other restaurants—it's every business that understands their guests better than you know yours.
Your Most Valuable Intelligence isScattered Across 6+ Systems
The $50K+ Silent Revenue Killer
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Your WiFi Knows:
Sara's name, email, and her dwell time on weekends are longer than weekdays. -
Your POS Knows:
She orders $127 worth of food every visit. -
Your Reservations Know:
Sara loves wine dinners and special occasions. -
Your Reviews Know:
She called your pasta "life-changing" -
The Result:
Without unified guest intelligence, Sara has not returned in 31 days and you have no idea why or how to win her back.
Finally, Know Every Guest Like Your Super Guests- At Scale
Stop treating $2,400/year customers like strangers. While your competitors guess, you'll know exactly which guests drive profit and when they're about to leave. 13+ Data Sources → One Guest Brain WiFi, POS, reservations, websites, ordering, reviews unified into predictive guest profiles that automatically identify your most valuable guests and audiences and trigger campaigns when behavior changes. Intelligence That Pays: Result: 43% higher customer lifetime value and 38% better at-risk guest recovery. Because when you know every guest like your best regular, you can scale that personal touch automatically.
Your competition is guessing. You'll know.
TRUSTED BY 1000+ RESTAURANTS & RETAILERS LIKE:
Save Time, Increase Customer Lifetime
Values & Find New Guests What Our Happy Customers Are Saying
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