Never Let a Bad Review Kill Your Revenue Again
AI Reputation Management that responds to every review, tracks sentiment across all platforms, and turns negative feedback into operational improvements – 24/7.
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AI Responds to Every Review Instantly
Brand-perfect responses in your voice across Google, Yelp, TripAdvisor, Facebook, OpenTable, Tock, and survey platforms.
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Discover Guest Sentiment
Real-time AI-powered guest sentiment analysis to identify trends and opportunities.
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AI Sentiment Analysis Identifies Issues
Spot operational problems before they spread through advanced sentiment tracking and notifications across all review and survey channels.
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Cross-Platform Monitoring 24/7
AI to consistently and automatically manage and respond to reviews and operationalize sentiment in one platform.
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Reputation Recovery Campaigns
Automatically launch win-back campaigns for dissatisfied guests before they leave negative reviews across any platform
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Track Campaign Results
Track results down to guests walking back into your locations, reviews made, and actual transactions.
AI REPUTATION MANAGEMENT
THAT WORKS WHILE YOU SLEEP
All of Your Reviews in One Platform!
Manage all reviews from Google, Facebook, Yelp, TripAdvisor, OpenTable, Tock, and first-party surveys in one place.
Improve your reputation with ease by managing all reviews on Google, Yelp, Facebook, OpenTable, Tock, and TripAdvisor in one platform with detailed trending reports and AI reputation management statistics, trends, and reports. Bloom users are reporting that they save 12-15 hours a week to dedicate to other aspects of running their business.
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Reply to All Reviews Easily
Users can reply to their reviews from a single, easy-to-use platform.
With Bloom, all reviews from Google, Yelp, Facebook, TripAdvisor, OpenTable, Tock, and first-party reviews are aggregated in one place where you can quickly and easily reply to reviews in one centralized platform.
Automate review responses using templates, rules, your brand’s voice, and Bloom’s advanced AI to create lasting brand loyalty.
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Voice of the Guest
Intelligence That Drives Revenue.
Automatically transform every guest review and feedback into actionable marketing intelligence, integrating sentiment insights directly into your marketing automation.
Bloom’s voice-of-the-guest intelligence reduces churn through proactive outreach, amplifies positive experiences to drive repeat visits, and saves your team countless hours of manual review and monitoring.
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Operationalize Guest Sentiment
Bloom will suggest and/or rephrase your review responses for each review received.
Bloom’s AI-powered sentiment analysis combines guest feedback with behavioral data, POS transactions, and visit patterns to deliver real-time notifications and automated responses that prevent guest churn and drive revenue growth.
Bloom’s platform goes beyond basic sentiment analysis to provide actionable insights that help restaurant operators identify at-risk guests, elevate loyal guests, and implement targeted operational interventions—all without requiring data science expertise.
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Turn Every Review Into Revenue - While You Sleep
Poor reputation management can cost restaurants $30K+ annually in lost revenue. Bloom's AI monitors reviews across Google, Yelp, OpenTable, Tock, Facebook, and TripAdvisor, responds professionally with your brand voice and rules, and transforms guest sentiment, order data, and guest behavior patterns into actionable, measurable insights and call to actions.
While competitors scramble manually, you get enterprise-level reputation management that is always learning and operationalizes guest feedback to drive repeat visits and higher check averages.
Stop losing $30K yearly to poor reviews and start turning reputation into revenue.
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Experience the Benefits of Solid Reputation ManagementSave time and resources while improving your business
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Boost revenue:
A strong reputation drives guest traffic and repeat visits, leading to increased sales and overall profitability. -
Strengthen brand image:
A well-managed reputation enhances your restaurant's credibility and trustworthiness, attracting new guests and fostering loyalty among existing patrons. -
Increase online visibility:
Effective online reputation management improves search engine rankings and boosts your presence on review platforms, making it easier for potential guests to find you. -
Improve guest satisfaction:
Actively addressing feedback demonstrates your dedication to guest satisfaction, resulting in more positive reviews and word-of-mouth recommendations. -
Crisis management:
Proactive reputation management enables you to quickly address negative reviews or incidents, mitigating potential damage to your brand and minimizing long-term consequences. -
Make data-driven decisions:
Monitoring and analyzing guest feedback helps identify areas for improvement, allowing you to make data-driven decisions that enhance the dining experience. -
Competitive advantage:
A solid reputation differentiates your restaurant from competitors, positioning your restaurant as the preferred choice among guests. -
Long-term success:
By consistently managing your restaurant's reputation, you invest in its long-term success, ensuring stability and growth for years to come.
PERFORMANCE AND TREND REPORTING
Track the performance of your reputation management. See average response times, reply rates, and score your guest sentiment across categories. This is not just data. Its intelligence that drives revenue.
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TRUSTED BY 1000+ RESTAURANTS & RETAILERS LIKE:
Save Time, Increase Customer Lifetime
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